I design digital services that meet the needs of users and help delivery teams make them a reality.

Research.
Design.
Delivery.

Recent work

Care Quality Commission

Check your care provider assessment for factual accuracy

Give care providers the ability to comment on the factual accuracy of their CQC assessment

Department for Environment, Food & Rural Affairs

Get flood warnings for your organisation

Enable users in an organisation to get flood warnings for multiple locations

Office for National Statistics

Allow survey respondents to manage their account

Help survey respondents solve issues themselves

Nationwide

Grant mortgage customers a further valuation

Bring further valuations into Nationwide's remortgage journey

Environment Agency

Send landfill data

Digitise a service traditionally fulfilled by paper

Principles

Solve problems through experimentation
Follow an objective-driven design process
Be user-first and business-focused
Design for all users
Invite collaboration and treat people with respect
Be adaptive and focus on delivery